For service plumbers and remodel shops — flat-rate pricing that respects the license, dispatch that keeps techs billing, and a brand homeowners trust at the door.
A plumbing company sells hours it can never restock. The difference between 50% and 70% billable efficiency is the whole profit margin.
Service plumbing is a logistics business with a wrench in its hand. The money is lost between the jobs — windshield time, parts runs, callbacks, and the unbilled “quick look” that turns into an hour. Meanwhile the phone gets answered when it gets answered, and the schedule lives on a whiteboard only one person understands.
We rebuild the day around billable efficiency: flat-rate pricing built on your real cost per tech-hour, dispatch that routes tight, trucks stocked so parts runs die, and a callback log that finds the patterns. On the brand side — a website, reviews, and a truck that close the job before the tech rings the bell.
Sound familiar? It should — these are the patterns in nearly every plumbing shop we talk to. None of them are craft problems. All of them are fixable.
Techs spending a third of the day driving, and none of it billed to anyone.
Rates set by what feels defensible on an invoice, not what a tech-hour actually costs.
Trucks stocked by habit, so every second job includes a supply-house round trip.
The schedule works only because one person holds it all — and they can never be sick.
Real artifacts installed in your business over a 90-day engagement — plus brand and marketing bolt-ons that can run on their own.
The real number — truck, tools, insurance, non-billable time included — under every price.
Task pricing the customer approves up front, that protects margin without an awkward invoice.
A schedule anyone in the office can run — zoned routing, real windows, fewer dead miles.
Stocked to the work you actually do, audited monthly — parts runs become the exception.
A clean truck, a real uniform, and a review profile that makes the price easier to say yes to.
GMB and a website that wins “plumber near me” in your zip codes — not the private-equity shop’s.
Ten questions, two minutes, an honest grade — plus where to focus first. Free, no email required.
Book a 30-minute discovery call. We’ll talk through what’s working, what isn’t, and whether an engagement makes sense. No pitch deck. No pressure.
